Overview
Thank you for choosing MBC JustConnect! Our platform is designed to connect businesses and customers by providing a smart portal on https://mbcjustconnect.in/ for a nominal fee. Please note that MBC JustConnect serves as a platform provider and is not responsible for the actions, commitments, or breaches by businesses listed on our platform.
This Refund and Return Policy explains our terms for refunds and cancellations for services provided by MBC JustConnect.
1. Platform Use and Accountability
- MBC JustConnect provides a digital platform for businesses to showcase their products and services.
- We are not liable for any transactions, commitments, or breaches of contract between businesses and their customers.
- Users are advised to independently verify the credibility of businesses before engaging in any transaction.
2. Eligibility for Refunds
Refunds will only be considered under the following circumstances:
- If you face technical issues preventing you from accessing your portal that cannot be resolved within a reasonable timeframe.
- If a cancellation request is made before the setup of your smart portal begins.
3. Non-Refundable Services
The following are non-refundable:
- Fees for smart portals once they are set up and operational.
- Payments made for additional or customized features.
- Promotional offers or discounted subscriptions.
4. Refund Request Process
To request a refund:
- Send an email to mb*************@***il.com with the subject line “Refund Request.”
- Include your portal details, payment proof, and a brief explanation of the issue.
- Our team will review your request and respond within 14 business days.
5. Refund Approval and Processing
- Approved refunds will be processed to the original payment method within 30 business days.
- Refunds are only applicable to the platform subscription fee under eligible circumstances.
6. Disclaimer
- MBC JustConnect is a facilitator and does not guarantee the quality, accuracy, or reliability of services/products provided by businesses listed on our platform.
- Any disputes or grievances related to the listed businesses should be addressed directly with the respective business.
7. Contact Us
For any questions or concerns regarding this policy, please contact us at:
📧 Email: mb*************@***il.com
We appreciate your understanding and support in making MBC JustConnect a reliable and thriving platform for businesses and communities.